diff --git a/README.md b/README.md
index ce545c5..c09440b 100644
--- a/README.md
+++ b/README.md
@@ -9,10 +9,15 @@ KMK is a feature-rich and beginner-friendly firmware for computer keyboards
 written and configured in
 [CircuitPython](https://github.com/adafruit/circuitpython).
 
+## Support
+
 For asynchronous support and chatter about KMK, [join our Zulip
-community](https://kmkfw.zulipchat.com)! In particular, swing by the Zulip chat
-*before* opening a GitHub Issue about configuration, documentation, etc.
-concerns.
+community](https://kmkfw.zulipchat.com)!
+
+If you ask for help in chat or open a bug report, if possible
+make sure your copy of KMK is up-to-date.
+In particular, swing by the Zulip chat *before* opening a GitHub Issue about
+configuration, documentation, etc. concerns.
 
 > The former Matrix and Discord rooms once linked to in this README are no
 > longer officially supported, please do not use them!
diff --git a/docs/en/support.md b/docs/en/support.md
index ed62ba3..5739a3f 100644
--- a/docs/en/support.md
+++ b/docs/en/support.md
@@ -7,3 +7,6 @@ If you ask for help in chat or open a bug report, if possible
 make sure your copy of KMK is up-to-date.
 In particular, swing by the Zulip chat *before* opening a GitHub Issue about
 configuration, documentation, etc. concerns.
+
+> The former Matrix and Discord rooms once linked to in this README are no
+> longer officially supported, please do not use them!